01
First Response
Respond to inbound inquiries using your approved templates across email or LinkedIn.
Available Now · Initial Offering
After-Hours Commercial Coverage.
Your customers don't operate on your schedule. AeroDesk provides a defined after-hours coverage window to help aviation companies stay responsive, follow up on commercial conversations and keep opportunities moving when their primary team is offline.
The Remote Aviation Desk
Simple support. Clear boundaries.
This is intentionally a focused starting service that can operate alongside a client's existing commercial team.
02
Qualification & Routing
Basic qualification and routing: Hot, Warm or Not Fit — then move the conversation to the right person.
03
Follow-Through
Follow up on open threads, missing details and agreed next steps.
04
Meeting Coordination
Optional scheduling, confirmations and reminders to reduce no-shows and keep conversations moving.
05
Weekly Summary
What moved, what's stuck and what needs attention next.
06
Defined Coverage
A clear coverage window — not unlimited “always on” availability.
What We Do Not Do
Your team keeps control.
No operations/AOG dispatch handling. No pricing or contract negotiation. No promises or commitments on your behalf. No technical, engineering or maintenance decisions.
CLIENT CONTROL
Pricing. Terms. Closing.
Your team retains ownership of commercial decisions and final agreements.
Access Options
Start at the comfort level that works for you.
A. Limited-Access Shared Inbox
AeroDesk works directly from a controlled inbox with agreed permissions.
B. Draft-Only Mode
AeroDesk prepares responses and follow-ups; your team reviews and sends.
C. Tracker-Only Workflow
No inbox access initially. AeroDesk works from an agreed tracker until you're comfortable expanding access.
Start Small
Build coverage around your existing team.
Templates, routing rules and a shared tracker are agreed before the desk begins.
Discuss After-Hours Coverage